How quickly will my order be processed?
All orders will be processed within 1 business day!
How long will it take for me to get my order?
It will take 5~7 business days for shipping usually, no more than 10 business days.
What shipping method do you use?
EMS(Express Mail Service)
More shipping may be applied for additional items to the same order.
What are your shipping fee?
The shipping fee is charged by weight and area.
For example, a bag of normal size to US will cost $30,
a wallet will cost $20, but the bag and wallet will cost only $40!
Which Address can I use as my shipping Address?
We prefer to ship all items to the customers payment address.
Do you ship internationally?
Yes. We ship internationally through EMS. Charges for customs clearance are excluded. ALL charges, duties, and taxes will be billed to the customer. We will provide you with a tracking number and carrier we used. We are not liable for any lost, stolen or confiscated merchandise by customs and there is no refund on shipping or merchandise.
Can I make a request for my order to be left in front of the door or anywhere else other then direct receiver?
NO. We only use delivery confirmation. NO EXCEPTIONS.
Should I check my package before signing for it?
Yes! Please make sure to check all packages before signing to make sure that the package you received is not damaged or appears to have been opened.
Refund, Returns Policies:
If the buyer is not satisfied with our product, he(she) can return it immediately without any damage and wash. We will refund the item price, excluding the shipping fee.
I Have Other Questions, Whom Should I Address It To?
Please contact our 24 x 7 liveperson service. You can find it in every product page.
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